Reviews & Testimonials

Staebler Insurance Reviews

4.6 Stars on Google! Do you agree? Please share your experience here or leave us a Google Review.

We transferred our home and auto insurance through Michelle Mortensen after being with the same broker for 30 years. I wish we had done this decades ago! We got better coverage for a competitive price, but the real gem was the excellent service we received (and continue to) from Michelle.

So refreshing to have someone so knowledgeable, who is genuinely interested in giving you the best product and service possible!

(November 2024)

Ray G.

Kitchener, ON

Michelle M. is always able to answer any questions I have with the multiple services she provides for our family. Would highly recommend!

(November 2024)

Craig W.

Stoney Creek, ON

I recently worked with Melissa Kennedy for home and auto. My deadline for my renewal came up sooner than I had anticipated. Melissa did everything possible to make sure I had the best quote in a time crunch. She managed to get all the paper work done and sorted right on time. Thank you Melissa!

(November 2024)

Anthony G.

Kitchener, ON

David Potter from Staebler Insurance made renewing my car insurance a breeze. He looked after everything and saved me $350.

I would not hesitate to contact him if you want the best insurance deal. A true professional!

(November 2024)

Cam W.

Waterloo, ON

I can’t say enough good things about Melissa Kennedy! She made switching our car insurance so easy and hassle-free. From the moment I reached out, Melissa was quick to respond, answered all my questions, and provided me with clear, honest advice. Melissa found me a great deal with coverage that works perfectly for us, and the whole process was fast and straightforward and seamless. We truly felt like a priority, and I’m so grateful for her excellent service. Highly recommend Melissa Kennedy for anyone looking for reliable and professional insurance broker! Thank you Melissa!!

(November 2024)

Brittany S.

Kitchener, ON

Cindy May and her team were very helpful when I had my car accident. The other driver hit me and left the scene of the crash, and Cindy and her team were able to clean the video from my back dash cam to see the other car’s licence plate.

(October 2024)

Matthew P.

Waterloo, ON

Exceptional service from Melissa Kennedy. She provided me with great rates for car and home insurance. Melissa responds quickly by email or phone.

(October 2024)

Cindy C.

Cambridge, ON

Ok so this is the guy you are looking for: David Potter simply the best insurance broker who can get you the best policy and the best service you are looking for.

(October 2024)

Kashif S.

Google Review

It’s a lot of money for insurance these days, so great service helps a lot in choosing a broker or business. I recommend you call Staebler and ask for Melissa Kennedy, she’s the best on the phone and online anyone could ask for. 2 thumbs way up.

(September 2024)

Jerry B.

Campbellcroft, ON

I dealt with David Potter with Staebler Insurance and he’s managed all my insurance needs with ease.

(September 2024)

Kyle B.

Kitchener, ON

Niharika Chopra at Staebler was extremely helpful at helping me get business insurance in place. She was able to provide me with affordable options that met my needs, got insurance in place quickly, and helped me feel confident I was going to be covered for my quite unique business needs. I’d recommend her to anyone.

(September 2024)

Marko S.

Kitchener, ON

We recently worked with Niharika Sinha to get insurance for our business. She was so friendly, helpful and efficient. Niharika’s time management was exceptional as she met with us quickly and was able to provide us a quote within a few days! She was so attentive with any follow up inquiries we had. It was quick and easy working with her. We appreciate it very much!

(September 2024)

Rosa C.

Waterloo, ON

I recently made the switch and Michelle Mortensen could not have been more helpful. Michelle was able to provide me with quotes within minutes, she also made the transition so easy and seamless. The quotes I was provided were comparable to the rates I was accustomed to before my previous provider increased them with no real reason. Honestly I could not have ask for a smoother transition or a more helpful team member.

(September 2024)

Sherry

Google Review

Absolute privilege talking to Sukhjeet Dhillon, on a new quote, for car insurance for my two cars. Very delightful and friendly, and very informative. What are breath of fresh air, even after closing continued working with me (best prices). Signing up with them, thank you for helping me, highly recommended. 🙏

(August 2024)

Emanuel A.

Cambridge, ON

Our family has been using Staebler Insurance for our Commercial and Personal insurance needs for 98 years, since 1926.

Starting with Keith Staebler, Don and Rawd MacPherson, Anita Flootman Paterson, and now Melissa Kennedy. We have always appreciated the exceptional personal service, professional knowledge and careful explanation of our needs along with the courteous follow up to concerns.

Melissa is new to us, but she is well suited to follow in the Staebler tradition.

(July 2024)

Howard B.

New Hamburg, ON

Great people to deal with. If you’re looking for protection and quick service, this should be your next choice for your insurance needs! Happy customer here.

(July 2024)

Alan S.

Nairn Centre, ON

Michelle Mortensen is a five star agent!! I can’t recommend her enough. Even though I didn’t follow through on the quote she will be my first pick next time around. Call and ask for Michelle!

(July 2024)

Joe A.

(Google Review)

All I can say is what would I have done without Adam Beker as my broker. I have been with Staebler Insurance for 4 years now and have had very custom and specific insurance requirements that no one else could meet but Adam was able to get me sorted out every time with zero hassle. If you’re looking for basic insurance or are an enthusiast and need something custom give Adam a call, he will always get you sorted out!

(June 2024)

Dave E.

Waterloo, ON

Got helped by Cristina Sgarbossa on the team and can’t say enough about the efficiency and quality of my experience!

(June 2024)

Rylee V.

Kingston, ON

Michelle Mortensen at Staebler Insurance has been incredibly helpful over the last year +. My old Insurance company dropped me last year with next to no notice prior to my renewal. Michelle put me at ease and got me set up with a new policy in no time. She definitely has gone above and beyond to ensure I’m getting the best coverage for my needs at the best price. Thank you!!

(June 2024)

Matt S.

Woodstock, ON

Worked with Cindy May to get property insurance for our first home purchase. She was helpful, available for communication any time we needed and she was extremely efficient. Could not have asked for better customer service during this stressful time. Thank you so much!!!

(June 2024)

Allie B.

Kitchener, ON

Getting insurance isn’t the most fun, I find most companies are pushy. [Andrew Spon] at Staebler was easy to talk to.

(June 2024)

Carol

(Google Review)

Our broker, Andrew Spon, was very thorough and made sure all information was up-to-date and accurate for our car and home insurance. In the end, he found us a cheaper rate with a different company and he made the transition smooth and seamless!

(June 2024)

Darcie C.

York, ON

This insurance company has to be the best insurance company in Ontario. After sitting down with Michelle Mortensen and Sukhi Dhillon, not only did I get a cheaper rate than my previous insurance, My sister now saves over $240 annually with their multiple vehicle coverage discount. I strongly recommend them because you also get rental benefits on your affordable premium coverage.

(June 2024)

Hassan H.

Kitchener, ON

Thank you so much Michelle Mortensen!!!! It is an absolute pleasure to have you as my broker. I learn something new every time I speak with you. You’re quick and efficient in dealing with my copious amount of requests and inquiries. It’s very much appreciated. Staebler is incredibly fortunate to have you on their team.

(May 2024)

Erin G.

Cambridge, ON

I have been with Staebler for over 10 years. Prior to that I would switch every couple of years. Staebler has ALWAYS had excellent client service and great rates. They are EASY to work with and always looking out for me. Thank you to my latest and amazing advisor Melissa Kennedy! I feel like a respected client because of your service.

(April 2024)

Jason M.

Bright, ON

Having been with Staebler Insurance since the beginning of the year, I’m delighted to share my positive experience. Andrew Spon has been instrumental in securing the best possible deals for my car insurance, offering invaluable advice throughout. When I needed to make a claim, the process was seamless from start to finish. Now, as I transition my home insurance with Staebler, Andrew has once again delivered excellent service, providing me with a fantastic deal. I highly recommend Staebler Insurance, especially the stellar service provided by Andrew.

(April 2024)

Aydin C.

Ottawa, ON

I highly recommend Staebler Insurance. Over the past couple of months, we’ve needed a number of adjustments to our auto insurance. Maureen Sivier-Heald has been exceptionally helpful in finding solutions for every situation. She is always very thorough, quick to respond and knowledgeable about available options. Thank you so much for going above and beyond for us!

(April 2024)

Lynda S.

Guelph, ON

After having a really horrible run with our previous broker we got in contact with Michelle Mortensen. She has been nothing except amazing. She was quick, thorough and got us an amazing deal. When we had our basement flood she was immediately in contact with our insurance company and continued to keep the ball rolling. It was a very seamless and pleasant experience. Any changes we need, she ensures she handles them promptly. Not only has our experience been wonderful, Michelle is always happy and eager to help, going above and beyond.

(April 2024)

Rossignol Concrete Inc.

Charing Cross, ON

We switched to Staebler in November. Our insurance advisor was thorough in understanding our needs, and came up with a proposal that was cheaper (almost $1000) than our previous insurance, and covered more than I had anticipated! Included is a Basic Homeowners Policy, insurance for our two cars, and a Personal Liability Umbrella policy that covers the house, cars, and even our motor home which is insured elsewhere.

We are very satisfied customers!

(April 2024)

Judy R.

Waterloo, ON

I have been with Staebler Insurance since 2006. Over that time, I have had a couple of claims. My broker, Michelle Mortensen is amazing. Fast response, great customer service and does whatever needs to be done to make sure things are taken care of. She explains everything in a way that is easy to understand. Michelle is not only a great broker, but an excellent person. I couldn’t have asked for a better brokerage.

(April 2024)

Chrissy R.

Sutton West, ON

Spencer Jones is amazing. Went above and beyond to find me the perfect insurance for my new vehicle.

(April 2024)

Robbie F.

Cambridge, ON

I switched to Staebler last summer to save money and was happy with the initial service and price . For the past 2 months I have been new car shopping and Melissa Kennedy has been so patient getting quotes and working with me as my teenage son was also starting to drive and was being added to my policy. She was always willing to explain everything and find the best option for my son and I. I highly recommend. Great customer service.

 

(March 2024)

Lesley L.

New Hamburg, ON

I had a small accident in the car on a Sunday, and contacted our broker Tyler Garcia at Staebler on Monday morning at 10:00 am. Told him the story. l had a call at 11:00 am from an adjuster from Northbridge, told her what happened, and that the other party of course disagreed to who caused it.
She contacted the other party and called me back at 12:00 pm saying they have determined the other party was correctly at fault.
They allowed me to take my car to the dealer near me. The car rental place contacted me at 2:00 pm that day saying a vehicle is reserved for me.
All this took place in approximately 4 hours that day.
I was shocked and very pleasantly surprised. Top notch service in my opinion!
l told numerous people about this great response, and everyone asks who my insurance provider is and agent! Staebler and Northbridge is my response.
Thanks Tyler!! Another happy customer!
(March 2024)

Cal P.

Tilsonburg, ON

I had a very supportive and patient experience with my Broker Sanja Glibota. She listened to my needs and quickly found the right insurance for me.
(March 2024)

Cynthia S.

Brighton, ON

Sukhjeet Dhillon, is a recent account replacement for my Home Insurance requirements. What a relief! It was approximately 3-4 months ago, when I was contacted via an email by my Insurance Broker that Sukhjeet Dhillon, will be replacing the previous person handling my account. What breath of Fresh Air! Immediately after, Sukhjeet has been in constant contact with me exploring various Insurance companies that can offer not only better rates but also better coverage. Most certainly she did find an Insurance company that offers better rates but also enhanced coverage.

I had totally forgotten about my inquiry for finding better rates and coverage for the past 4 months, however, she did not forget about me and my requirements. Sukhjeet called me after 4 months to give me the good news that not only she found a company whose rates are cheaper but also better coverage.

Sukhjeet is professional, courteous, knowledgeable, diligent, and a caring person for her clients! Thank you Sukhjeet!
(March 2024)

Abdul K.

Waterloo, ON

Incredible experience. Great people!
(March 2024)

Sam A.

Kitchener, ON

Exceptional service from start to finish! My experience with Melissa Kennedy and the Staebler team has been fantastic! They tailored a policy to fit my specific needs, ensuring I had the coverage I required at a competitive rate. I highly recommend Staebler Insurance to anyone seeking reliable insurance coverage. Thank you for providing exceptional service!
(March 2024)

Matt J.

Kitchener, ON

Last year I switched to Staebler insurance after being very disappointed with my past broker. I called around trying to find the right fit. When calling Staebler I was connected with Spencer Jones. After our first conversation I knew this is where I wanted to switch to. Spencer was amazing. He walked me through the whole process and answered all my many questions. He looked into best options and always followed up with everything. He made sure that I had a full understanding of my policies and it was the right one for me. I highly recommend him to everyone and will continue to do so!
(February 2024)

Melina P.

Kitchener, ON

I have dealt with Sanja Glibota twice on a business insurance then on home and auto insurance, and the experience in both cases was really exceptional. Sanja is such a dedicated person who goes out of her way to keep her clients satisfied and bring them the best rates. She provides excellent guidance and advice even outside of normal working hours and over weekends. Her responses are always so prompt and clear to say the least. Overall, Staebler and particularly Sanja are awesome, and I strongly recommend for anyone who wants to have the best insurance policies along with peace of mind.

(February 2024)

Hisham E.

(Google Review)

It’s more than just a good rate. It’s the exceptional service. I’ve been a client of Cristina Sgarbossa for many years. She knows the business and returns calls promptly with exactly the answer you need. But then she adds additional information that might just save you in a pinch. Total confidence.
(January 2024)

Matt M.

Waterloo, ON

I was just recently in an accident and for the first time in dealing with an insurance company, I felt like everyone I’ve had to deal with, especially Fatma Saleh, has made me feel cared for and like I have a team of experts supporting me through this entire ordeal. I highly recommend Staebler for all of your insurance needs.
(December 2023)

Miss C.

(Google Review)

We recently had questions regarding our home and car insurance coverage and were very pleased with the response time we had from Fatma Saleh who not only answered questions promptly but with clarity and insight. Thanks Fatma!
(September 2023)

Jamie M.

Cambridge, ON

We recently had questions regarding our home and car insurance coverage and were very pleased with the response time we had from Fatma Saleh who not only answered questions promptly but with clarity and insight. Thanks Fatma!
(August 2023)

Debra M.

Guelph, ON

We are very grateful to have Staebler Insurance on our side for all our insurance needs.

Rebecca Jarrett is extremely knowledgeable, attentive, proactive, super quick to respond with all required details and more. She is an absolute pleasure to work with. Would highly recommend Staebler insurance company and specifically Rebecca.

Thank you for all your help Rebecca!
(June 2023)

Belma T.

Whitby, ON

Cristina Sgarbossa is amazing and will find you the perfect solution. Great communicator!
(May 2023)

Sarah O.

Waterloo, ON

Hello, a big Thank You!! for putting me in touch with Jodie Weiler, she was extremely helpful and great to work with! She managed to get us great rates compared to what we were currently paying. I’m so glad I reached out!
(March 2023)

Tina M.

Georgetown, ON

I am impressed with how hard the brokers at Staebler will not only work to find the best rates, but also at how committed they are to their clients.

I am very lucky to have Sanja Glibota supporting me, especially when my policy had complications and left me uninsured.

Not only did she correct the issue efficiently and effectively, but she did so while on vacation, over the Christmas holidays.

This far surpassed any expectations I had and I could not be more grateful. She truly showed up when I needed her the most.
(January 2023)

Rushwind Electric

Kitchener, ON

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