A Staebler Insurance partner, RATESDOTCA Group, commissioned an auto insurance study to share which insurance companies ranked highest in customer satisfaction.

As an insurance brokerage, Staebler is very pleased to see several of the companies we represent rank in the top three in several categories.

It’s important to us that we continue to offer insurance products, including auto insurance, from companies that share similar values including an emphasis on an excellent customer experience.

In the best overall insurance company category, CAA Insurance and Gore Mutual Insurance were the top two companies. Meanwhile for best auto insurance claims experience, Northbridge Insurance and CAA were ranked one and two, respectively. You can view the full rating lists below.

We want to hear from you!

Did you know that the Staebler Insurance website launched insurance company pages that allows you to rate your experience with them? This feedback is valuable for us to share with our company partners to help continue to improve services and offer you the best insurance experience possible.

A list of many of the companies Staebler Insurance represents can be found here: Staebler’s Insurance Companies

Simply click on your company to learn more about them and to leave a review.

Please do not include any personal or sensitive information in your review. If there is a specific issue you’re experiencing that is ongoing, please do not hesitate to reach out to your Staebler Insurance Broker to see if they can help resolve the situation.

Here are the results of the RATESDOTCA study:

Best Overall Insurance Company

1. CAA Insurance Company
2. Gore Mutual Insurance
3. Intact Insurance

Best Auto Insurance Claims Experience

1. Northbridge Insurance
2. CAA Insurance Company
3. Intact

Best Insurance Policy Documents

1. CAA Insurance Company
2. Gore Mutual Insurance
3. Economical Insurance (Definity)

Best Insurance Billing Statements

1. CAA Insurance Company
2. Gore Mutual Insurance
3. Intact

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Staebler Insurance is a general insurance broker specializing in car insurance, home insurance, small business insurance, and commercial insurance. Staebler brokers proudly serve Kitchener, Waterloo, Cambridge, Guelph, Stratford, Listowel, Fergus, Elora, Wellington County, Perth County, Waterloo Region, the Greater Toronto Area, Golden Horseshoe, and the rest of beautiful Ontario. Get a Quote to get started today.